Business Process Management

• 2013-2014 Industry Profile – Business Process Outsourcing (First Of A Series) (July 2016) – Labstat Updates
• A Holistic Approach To Business Process Management – This Way To Better Customer Experience – Cognizant
• A Success Model For Business Process Management Implementation – A. Zeinab Dabaghkashani
• Accelerate PH – Future-Ready Roadmap 2022 – The Philippine IT-BPM Sector (Executive Summary) – IBPAP
• Activiti 5.x Business Process Management – A Practical Guide To Designing – Beginner’s Guide
• Agile Business Process Automation – David Nichols
• An Analysis Of The Philippine Business Process Outsourcing Industry – Nedelyn Magtibay-Ramos
• An Introduction To Business Process Management – Tools And Techniques – Arthur Hedge
• Analysis Of Business Process Management Skills And Characteristics (May 7, 2009) – Widener University
• BPO Industry – At A Glance (January 2010) – SEPO & Senate Of The Philippines
• Business Process Management – 14th International Conference, BPM 2016 – Marcello La Rosa & Peter Loos
• Business Process Management – A Comprehensive Survey – Wil M.P. Van Der Aalst
• Business Process Management – Anonymous
• Business Process Management – Concepts, Languages, Architectures (Second Edition) – Mathias Weske
• Business Process Management – Saving The Planet – Shahrzad Roohy Gohar & Marta Indulska
• Business Process Management – Volker Kluy
• Business Process Management – Wikipedia
• Business Process Management And The Balanced Scorecard – Using Processes As Strategic Drivers
• Business Process Management For Dummies (3rd IBM Limited Edition) – Botond Kiss & David Millen
• Business Process Management For Dummies (IBM Limited Edition) – Brian Underdahl
• Business Process Management Made Easy – Introducing Visual Process Manager – Salesforce
• Business Process Mapping – Improving Customer Satisfacion (2nd Edition) – J. Mike Jacka
• Business Process Outsourcing – Philippines – 2017 Key Insights – Willis Towers Watson
• Business Process Outsourcing In The Philippines – Challenges For Decent Work (December 2016) – Lorenza Errighi
• Business Process Outsourcing In The Philippines – Lee Kuan Yew School Of Public Policy – Microsoft Case Studies
• Business Processes And Information Technology – Ulric J. Gelinas Jr., Steve G. Sutton & Jane Federowicz
• Call Centres & Business Process Outsourcing (BPOs) First Paper – Current Situational Analysis
• Dynamic Business Process Management (BPM) From IBM
• Einsight Business Process Manager User’s Guide (Release 5.1.3) – Sun Microsystems, Inc
• Englishes In The Philippine Business Processing Outsourcing Industry – Issues, Opportunities And Initial Findings
• FAQ Gold Sheet – Answers For 25 Frequently Asked Questions On Business Process Management
• Focus On Philippine BPO Industry (March 2013) – SyCip Salazar Hernandez & Gatmaitan
• Fundamentals Of Business Process Management – Marlon Dumas & Marcello La Rosa
• Fundamentals Of Business Process Management – Marlon Dumas, Marcello La Rosa & Jan Mendling
• Global Business Process Management Report – Capgemini